Jesus Says The Redhead Riter Is The Devil

by Sherry Riter in Hotel

Jesus Says The Redhead Riter Is The Devil

Working as the General Manager of large hotel ended most of my naivety and gave me a whole new perspective on people, life and the workplace.

Most people check-in at a hotel using a credit card, however, many hotels accept cash too. One day a mother and son walked up to the front desk and requested a room. They wanted it for three days and wanted to pay with cash. Nothing about this scenario was strange, but their visit was just beginning.

Shortly after getting situated in their room, the phone calls began…

(ring, ring)

“Will you bring up more towels and wash cloths.”

(ring, ring)

“Do you have a fax service?”

(ring, ring)

“We need another set of sheets.”

(ring, ring)

“What time do you serve breakfast?”

(ring, ring)

“I spilled on the blanket and comforter. Please bring up one of each.”

We all decided that these people were going to be needy guests that ran us ragged.

On the second morning of the mother and son’s stay, they presented a letter to the front desk clerk and asked if she would fax it. The clerk said that she would be happy to fax it for them.

I could hear the fax machine as the papers were fed into it, the number being dialed and then the beep beep of it sending. Suddenly, the front desk clerk who was sending the fax burst into my office and said, “You have to look at this letter. It is to the President of the United States and she is threatening him. I’ve already faxed it!”

As she passed me the pages of the letter, images of military people in combat uniforms and big guns aiming at the hotel flashed before my eyes.

Reading the letter confirmed my fears. The guest was not only telling the President of the United States that he was evil and worshipped the devil, but also that he would suffer soon. The letter sounded like a threat towards the President and it came from my fax machine!

I remained calm because all my clerks and maintenance men were freaking out. Everyone was on edge because they just “knew” the military was going to give us a visit.

After the day ended, we hoped that the rest of the mother and son’s stay would be uneventful. However, on the third day, the phone calls started again with requests for towels, wash cloths, sheets, pillows, blankets and a comforter. Of course, they also visited the coffee station a million times during the day and wanted more of all the specialized creamers.

Finally, it was the morning of the fourth day and time for the mother and son to leave the hotel.

Check-out time was noon, however there was no sight or sounds from the aggravating guests. After repeatedly knocking on the guest’s door, the housekeeping staff finally came down to the front desk to say that the mother and son not only refused to let anyone come into the room, but also that they were not going to leave the hotel.

The front desk clerk called the room and was told the same thing that the guest had said to the housekeepers.

“We are not leaving and we will not be paying you any more money.”

Sigh.

I hated confrontation with guests, but when they refused to leave, I had to always make an attempt before taking more drastic measures. Arranging my suit coat nicely and pasting a big smile on my face, I knocked on the guest’s door. No sound from within could be heard.

I continued to knock, knock, knock, but it was futile. So I went back downstairs as I gathered my thoughts as to the next steps which would ensure that the people left my hotel.

The police arrived within ten minutes of my phone call to them. Handing them a room key, I rode the elevator with them and directed them to the guest’s room. That was the extent of my responsibility and I was able to leave the rest up to the police. I once again went back downstairs and stood behind the front desk waiting for the guests to leave.

Eventually, the police stepped off the elevator with the guests in handcuffs. At that point, I felt a sense of relief, however, the drama was not over.

Throwing themselves onto the marble floor, the guests both began to scream, “Jesus is going to get you because the redheaded General Manager is the Devil.”

Needless to say, my entire staff started laughing out loud. I stared at the guests and the police. Everyone was also looking at me.

The guests continued a chant that went something like, “The redheaded General Manager is going to suffer. Jesus says she is the Devil. Beware.”

I was somewhat speechless because I had never been accused of being the Devil. I looked at one of the older police officers as he asked, “If the redheaded General Manager is the Devil, why do you want to stay at her hotel?”

The guests ignored him and just kept chanting.

Since both guests were not small in stature, it took some strong muscles to drag them out of the lobby and into the police cars.

After they were gone, I went back to my office and wondered first of all, why in the world did people have to act so crazy. Secondly, what did I ever do to merit being called the Devil!

My staff talked about this guest continually for months and even years later if anyone said, “The Devil,” my employees could immediately recount the whole story.

Thank goodness I wasn’t living in the late 15th century, otherwise the police would have been hauling me off to be burned at the stake and nothing I said would have mattered! This is exactly how prejudice gets started – closed minded people with a personal agenda.

 

The Redhead Riter

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This post was written by...

Sherry Riter, also known as The Redhead Riter. Sherry is witty, intelligent and addictive as she writes about cooking, family, marriage, failures, blogging tips, art, humor, inspiration, travel, PTSD and aging. Her goal is to inspire, motivate, educate and to make her audience laugh. Sherry embraces being a redhead and helps others to see the redhead point of view…"In some eras redheads were worshipped while others thought us witches. Personally, I like the former and think every day is 'Love a redhead day!'" She can also be found on Facebook, Google+, Pinterest, StumbleUpon, Linkedin, tweeting as @TheRedheadRiter and you can subscribe to her free blog feed.

{ 11 comments… read them below or add one }

TJ January 24, 2012 at 11:10 pm

I am laughing my butt off , I am sorry but I can just see you as those nuts started that chanting. lol, I am hurting from laughing!! I am glad you do not work there anymore, I always worried about those nut cases! I did not like the title, but after reading it I understood. By the way Jesus loves you and very proud to call you his own. Mother loves you too, lol,lol, I am struggling not to wake Tom up with my laughter. People would have to know you as I do to be able to laugh at this.lol,lol,lol. They would have to know your brain does not handle things that are not logical and it will leave you in a daze, lol. I love you, tee hee

mom. lol

Reply

The Redhead Riter January 24, 2012 at 11:20 pm

Mother! Yes, I can see you laughing. I was so dumbfounded at these people especially when they THREW themselves in the floor! Besides that…me? the Devil? Paaaleez!

Reply

Kasey January 25, 2012 at 4:12 am

LOL. What an experience! I worked at the front desk of a hotel for a while and saw my share of crazies but yours takes the cake! I will never forget some of our guests! It's a definitely a job where you see all kinds!

Reply

Skip_D January 25, 2012 at 6:34 am

Wow. Just. Wow.

I'm not so much laughing as dumbfounded. There definitely are crazies in the world, but this is incredible. I've worked in lots of jobs, including retail, restaurants, & others where I dealt with the public, but I only saw anything like this sort of behavior when I worked in a Boston psych hospital. What an experience!

Reply

Stéfan January 25, 2012 at 1:50 pm

Yes, there are crazy people out there. Close minded people with a personal agenda is a scary combination. I'm glad it all ended well for you. This was a great entertaining post.

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PJ January 25, 2012 at 2:38 pm

the bad thing is they probably got off with the "insanity defense", and they are probably as sane as you and I are, well, as you are! hee-hee!

Love ya bunches,
PJ

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Dave Keller January 25, 2012 at 7:41 pm

These two take the cake with their antics. Though the real scary ones are the subtle ones who look and act normal but have their thinking way off base. Their craziness isn't revealed until some damage is done.

This was a very entertaining read, and I enjoyed it immensely.

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Teressa Ryan January 25, 2012 at 8:48 pm

It must have been a shocker hearing people chant such terrible things. They were just freaky. So sorry that happened. They would have been out the door when I saw the fax.You are a much better person than most.

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Tyla January 26, 2012 at 12:39 pm

OMGosh!!! It's these kind of nut jobs that give all Christians a bad name.

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Joan January 26, 2012 at 2:42 pm

Reading this post was like reading a mystery novel. I just wanted to know what was going to happen next. It really held my interest. You are such an engaging writer! :o)

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bnhutchinson January 31, 2012 at 8:04 am

This is just what I needed, very funny. I use to work third shift in security at a hotel. That was a soap opera every night!

Reply

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